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Frequently Asked Questions
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What courses do you offer?We offer a variety of courses, including Aquascaping for Beginners, Advanced Aquascaping, and specialized Online Programs. For physical courses, do check our events page. For online courses or programs, check Aquaculture Classroom.
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How can I sign up for a course?You can sign up directly on our website. If you sign up within 24 hours of watching our webinar, you’ll receive a free pair of aquascaping tweezers.
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What materials do I need for the courses?Each course has a detailed list of required materials, which you can find in the course description on our website. Our physical courses have all materials provided.
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Are the courses live or pre-recorded?Our online programs are pre-recorded, allowing you to learn at your own pace. We also offer virtual workshops for interactive learning experiences. We also have in-person physical classes, available under the Events tab.
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What if I have questions during the course?You can submit your questions through our website, and our experts will get back to you promptly.
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Do you offer any discounts or promotions?Yes, we occasionally offer discounts and promotions. For example, sign up within 24 hours after watching our webinar to receive free aquascaping tweezers.
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Can I get a refund if I’m not satisfied with the course?We offer a satisfaction guarantee. If you’re not happy with the course, please contact us within 10 days for a full refund.
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